Below you will find important information about our shipping and returns policy:
Dispatch:
- Free shipping on all orders over €100,-
- Orders will be processed as quickly as possible.
- Track your order with a tracking number that will be provided once your package has been shipped.
- If you have not received an email, please check your spam folder for the order confirmation.
Returns:
- Free exchange within 14 days in the NEC Fanshop.
- Products must be returned in their original condition and packaging.
- You must send the product to us yourself. Please include the enclosed packing slip.
- Print your label: go to:
https://my.dhlparcel.nl/return-portal/ceca9101-84ba-424b-86f7-ab23ea6e9cee
- Refunds will be processed within 14 days of receipt of the return shipment.
We strive for 100% customer satisfaction and are here to help you with any questions or concerns you may have regarding your order. Feel free to contact our customer service team for personalized assistance.
